Effective Date: May 14, 2025
At fujicherry01.com, we strive to ensure our customers are satisfied with their purchases. This policy outlines the terms and conditions for returns and refunds.
1. Returns
Eligibility: Items must be returned within 30 days of receipt. To be eligible for a return, items should be unused, in the original packaging, and in the same condition as received.
Non-returnable items: Certain products are exempt from being returned, including:
Digital downloads (e.g., software, music)
Gift cards
Perishable goods
Personal care items
Return Process: To initiate a return, contact our customer service at fuji.cherry01@outlook.com with your order number and reason for return. We will provide instructions on how to proceed.
2. Refunds
Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5-7 business days.
Late or missing refunds: If you haven’t received a refund after the stated period, please check with your bank or credit card company. If the issue persists, contact us at fuji.cherry01@outlook.com.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at fuji.cherry01@outlook.com.
4. Shipping
Return Shipping Costs: Customers are responsible for paying shipping costs for returning items. Shipping costs are non-refundable.
Shipping Address: We will provide the return shipping address upon initiation of the return process.
5. Contact Us
For any questions or concerns regarding this Privacy Policy:
Email: fuji.cherry01@outlook.com
Phone: +971 50 186 6643